← All articles

Sending Luggage by Takkyubin (Door-to-Door Delivery)

Travel empty-handed while your luggage reaches the hotel before you do. Takkyubin makes that possible — and more.

Sending Luggage by Takkyubin (Door-to-Door Delivery)
  • Takkyubin picks up from your home or a convenience store and delivers to the door, usually on time.
  • Luggage can be sent to hotels and airports, usually needing at least a day in advance.
  • If you are out, a notice lets you arrange redelivery; choose a delivery time slot.

What takkyubin is

Takkyubin is a Japanese service that takes your parcel at home or a shop and delivers it directly to the recipient's house.

Japan has several large companies, and Japan Post offers a similar parcel service. All are known for being punctual and handling parcels carefully.

To send, put the item in a box or bag and write the recipient's address, name and phone number on the waybill. Recently, entering the address on a phone has also become common.

If you ask a convenience-store clerk they will take your parcel, so you can easily send from a nearby shop.

Using it while traveling

When traveling, there is a service to send a big suitcase to your hotel or the airport. Called "hands-free sightseeing", it is popular among foreigners too.

Without luggage you can move easily on train stairs and in crowded stations, and you do not get in other people's way on buses.

When sending to an airport, send early so it arrives before your flight. In many cases you need to request by the evening of the previous day.

When sending to your lodging, clearly write the inn's name and your stay date on the parcel. Contacting the lodging in advance is also reassuring.

Hotel staff are used to it and often hold arriving parcels and carry them to your room.

Receiving and cautions

When receiving, you can designate the day and time, choosing from slots such as "morning" or "6 to 8 p.m."

If you were out, a "notice of absence" will be in your mailbox. Call the number on it or use the app to have it delivered again.

In Japan, "redelivery" — where the courier comes but the parcel cannot be received — is frequent and a burden on couriers. If you set a time, be home then.

Some apartments have a "delivery box" in front, and you can also pick up from a station locker. It is handy for people who are often out.

Perishables, cash and dangerous goods may not be sendable. For food needing freezing or refrigeration, choose "cool service".

Every time a parcel of rice and vegetables arrives from a friend in the countryside, I feel how convenient Japanese takkyubin is.

When moving, a small amount of luggage can be put in cardboard boxes and sent by takkyubin. Ask a moving company for large furniture.

When the contents are fragile, put paper or cushioning in the box so nothing moves. Do not forget to write "fragile" on the outside.

The price depends on the size and weight of the parcel and how far it goes. Checking on the website or with shop staff before sending saves you from surprises later.

Words in this article

宅配便たくはいびん
door-to-door delivery
荷物にもつ
luggage, parcel
住所じゅうしょ
address
留守るす
being away from home
再配達さいはいたつ
redelivery
指定してい
designation
空港くうこう
airport
負担ふたん
burden

Thanks to a well-developed parcel system, life in Japan becomes very light. While using the convenience, do not forget to thank the people who carry it.