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Buying a SIM and Signing a Phone Contract in Japan

Soon after arriving in Japan you need a phone number for accounts, housing and more — but getting one requires documents. How?

Buying a SIM and Signing a Phone Contract in Japan
  • Long-term contracts require identity verification, usually a residence card and a credit card or bank account.
  • There are three groups: major carriers, low-cost online plans and MVNOs, differing in support and price.
  • Read the contract length, cancellation fee and payment method before signing.

What types exist

To use a smartphone in Japan you need to sign a contract with a telecom company and insert a SIM card.

Providers fall into three broad groups. First are the major carriers, which have physical shops and are easy to consult.

Next are cheaper plans from the big carriers handled only online. Since you need not visit a shop, the price is lower.

The third is MVNOs, also called "cheap SIMs", which rent the major carriers' lines and sell them cheaply. However, speeds may slow at busy times.

Recently "eSIM", set up inside the phone without inserting a card, has also been increasing. Check whether your model supports it.

What you need to sign up

In Japan, to prevent crime, the law requires verifying that the person is who they say they are at the time of signing.

Foreign residents need a residence card. Many companies will not sign a contract with a passport alone.

Payment is mostly by credit card or automatic withdrawal from a bank account. If you have no credit card, look for plans payable at a convenience store.

If you have just arrived and your residence card has not come yet, you can use a short-term prepaid SIM or one bought at the airport.

A Japanese phone number is also used to open bank accounts and sign apartment contracts. It is reassuring to sign up early.

What to read before you sign

First check the contract term. If you cancel partway, a cancellation fee may apply.

If your period of stay is short, you should also check whether you can easily cancel when returning home.

Even a cheap "per month" price can become higher later because of calls and extra services. Read the breakdown of fees to the end.

Data volume, call fees and support language also matter. If you worry about Japanese, choose a company with English support.

Be careful not to sign up for recommended options without understanding the contract. If you do not need one, you may decline clearly.

Right after arriving in Japan, I used an airport SIM for a month, and in that time I compared carefully and chose a company for the long term.

Listening to friends is helpful too. However, the right plan differs depending on where you live and when you use the phone most.

After signing, saving a photo of the contract or the web screen on your phone is handy. It helps when you want to check the content later.

When you move, or when your passport or residence card changes, you need to contact the company and update your registered information.

Words in this article

契約けいやく
contract
解約かいやく
cancellation
料金りょうきん
fee
在留カードざいりゅうカード
residence card
口座こうざ
account
手続きてつづき
procedure
期間きかん
period
追加ついか
addition

A phone contract is a large, long-lasting expense among your monthly living costs. Do not rush; choose one that suits you calmly.